FAQ’S Symbolize It

What are your payment methods?
Estate Prints accepts, Visa, Mastercard, American Express, Discover, and PayPal.

How do I know my order has been received?
You will receive an email confirmation with your order number. Please review your order.

How can I cancel or change my order?
Once you submit your order you cannot cancel it . Our production department will process your order immediately. Please review your order before continuing to check out.

What is the shipping and handling process?
Estate Prints will ship your order as soon as it is completed. We will ship your order on a traceable carrier, such as UPS or USPS. There may be additional shipping charges based on the packaging. The handling process will determine how we ship your order.

How do I use the coupon code?
If you have a coupon code, you may redeem it at shopping cart.
Enter your Coupon Code and click the APPLY COUPON button. The discount will be applied.

What is the exchange or return policy?
We guarantee our product completely and that your product will be personalized as you order it. If your product contains defects in materials and workmanship and if your product is a manufacturing defect we will replace your product free of charge. Preview your personalized product before you proceed to checkout. Personalized products may not be returned unless the product is defective or if Estate Prints made an error. You have 7 days of receiving your product to report a defect or an error on any personalized message.

What is the difference between Coroplast and PVC?
Coroplast is a light weight corrogated plastic. It is flexible and resistant to the weather elements.
PVC is rigid and still light weight. It is durable and resistant to the weather elements.

What is the turn-around time?
Standard products are two business days. For custom designs, it may take longer due to the approval process. Business cards can take upto 10 business days.
If you need a rush job you can call us and we can help.

How much is Shipping?
Rates vary by product and weight. Enter your postal to get a quote.

How long do the products last in the enviroment?
3 years is the life of the products in out-door. 5 years in-door. Estate Prints UV coats all real estate signs to extend the life of the signs.

What size are the signs?
Standard size for a Yard Sign (For Sale Sign) is 24" x 32"
Standard size for Open House sign (Directional Sign) is 18" x 24"
Standard Riders are 6" x 24"

Do you make other sizes?
Estate Prints can make other sizes by request. There may be a charge for custom sizes. You can call us to request other sizes.

Can I have my sign in a portrait format?
Yes, you may request that your signs be printed in portrait. There may be a charge to design your sign.

Is there an extra charge to add a photo?
Our personalized designer have templates where you can upload your images. There is no charge for this.
For custom designs, the design fee includes if you add a photo.

How many colors can I have?
We print in full color. There is no charge per color.

Are the signs double-sided printed?
Yes, the Yard Signs, Open House, and Riders are double-sided printed.

I'm picking up my order, how will I know when my order is ready?
Estate Prints will call you when your order is ready. We will also email you if we can not leave a message.

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